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Intake Counsellor

Job Summary

Bridges Employment Program provides specialized employment services to women who have experienced violence, abuse, and trauma. Our goal is to assist women to increase their emotional wellness, employability skills, life skills and achieve financial independence. We provide a range of employment and trauma recovery services to program participants including: psycho-educational group workshops, 1:1 counselling, 1:1 coaching, mentoring and upgrading. The Intake Counsellor conducts intake assessments and provides 1:1 clinical counselling services.

General Responsibilities:

  • Conduct intake interviews and assessments/screening of potential program participants.
  • Organize and maintain client intake systems and protocols including client follow-up.
  • Participate in case conferencing and clinical debriefing with a multi-disciplinary staff team.
  • Engage in crisis intervention, assessing suicide risk, creating safety plans, partnering with other community resources as needed.
  • Refer clients to appropriate community resources and advocate when appropriate.
  • Advocate for women to access supports they need such as affordable housing, and provincial employment assistance (BCEA) or disability benefits.
  • Provide 1:1 counselling for women who have experienced trauma living with mental and physical health challenges such as complex PTSD, depression, anxiety, addiction issues, grief and loss, anger, chronic illness.
  • Work with the Integrated Case Management (ICM) client database system to manage and assess client needs for services and supports.
  • Supervise undergraduate or graduate students in practicum placements.


  • Master’s Degree in Counselling Psychology or Social Work plus registration with a professional counselling or social work association or an equivalent combination of education and experience (a minimum 5 years of professional counselling experience with women who have experienced violence, abuse and trauma).
  • Education and skill with trauma-informed approaches such as, person-centred, mindfulness, Somatic Experiencing. Cognitive Behavioural Therapy, Narrative Therapy, integrative mind/body/spirit approaches, and career and life planning.
  • Experience with intake assessment and crisis intervention.
  • Experience counselling 1:1 and leading psycho-educational groups.
  • Working knowledge of community resources and social/legal systems
  • Experience with maintaining confidential client databases and client file notes

Skills and Abilities:

  • Knowledge of feminist and adult learning approaches to group facilitation.
  • Skill and training in trauma counselling approaches including containment and grounding techniques.
  • Ability to mirror back the courage, bravery, skills and strengths of the women we serve.
  • Assisting women to break the abusive cycle by becoming more independent and self-directed
  • Support women to create meaning from the past, develop and implement a vision for the future, set goals and take action leading to employment.
  • Ability to assess individual and group learning needs and adapt approaches accordingly.
  • Knowledge of violence, abuse and poverty and how they affect women’s economic status, employability and ability to learn.
  • Leadership and ethical conduct, respect for confidentiality and boundaries
  • Excellent written and oral communication skills.
  • The ability to work cooperatively, evidence of honesty, trustworthiness and non-judgmental attitude.
  • Comfort with a non-hierarchical structure and consensus decision-making processes.
  • Presentation skills including proficiency with Power Point.
  • Conflict management/resolution skills.
  • High level of respect for the boundaries of confidentiality.
  • Solid commitment to personal and professional wellness practices.
  • Strong ability to work cooperatively as a team member.

Closing date: November 9 at 4pm

Please email applications to: